Frequently Asked Questions
Everything you need to know about your Crankshooter gear and orders.
What is the standard shipping time for Crankshooter orders?
Most orders are processed within 1-2 business days. Standard ground shipping typically takes 3-5 business days depending on your location within the United States.
Do you offer warranties on your lacrosse heads and shafts?
Yes, we stand by our quality. Our premium lacrosse shafts and heads come with a limited 6-month warranty against manufacturing defects and breakage under normal play conditions.
What is your return policy for unused equipment?
We offer a 30-day return policy for all unused items in their original packaging. Please note that custom-strung heads and personalized apparel are final sale and cannot be returned.
Can I place a bulk order for my school or club team?
Absolutely. We offer competitive team pricing for bulk orders of nets, balls, and protective gear. Please contact our sales team directly through our 'Team Sales' page for a custom quote.
Are your lacrosse goal nets weather-resistant?
Yes, Crankshooter nets are manufactured with high-density, UV-treated fibers designed to withstand extreme weather conditions and prevent rot or degradation over time.
How can I track the status of my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.